Club Med Alpe d'Huez

Accessibility

Accessibility of the site zone by zone

Details on the accessibility of the site

• Main access accessible to people with reduced mobility

  Unique choice. Indicate whether people in wheelchairs can use the main entrance to the building.iYes
  Yes
• View of reception staff on the entrance

  Does the reception staff have a direct view of the entrance to the establishment?iYes
  Yes

• Reception desk or counter

  Reception desk or counter located near the entrance to welcome visitors.iYes
  Yes
• Presence of staff

  Presence of staffiYes
  Yes
• Reception open 24 hours a day

  Possibility to arrive at any time of the day or night.iYes
  Yes
• Waiting area adapted for people with disabilities

  Presence of a waiting area adapted or specific for people with disabilitiesi
  Adapted waiting area
• Booking methods available

  Reservation methods availablei
  Phone
  Mail
  Online form (website)
• Nearby health services

  Presence of health services nearbyi
  Medical office in the resort.
  Doctor
  Pharmacy
  Male nurse

• Wheelchair movement within the premises

  Circulation possible throughout the place for a person in a wheelchairi
  Yes
• Circulation on several levels

  The circulation of visitors can be done on several floors?i
  Yes
• Seating area distributed over the course

  Benches, chairs ... distributed evenly over the course allowing visitors to resti
  Yes
• Adapted lighting

  Lighting allowing everyone to find their way easilyiYes
  Yes
• Appropriate signage

  Description of signage adapted to people in vulnerable situationsi
  Visual guidance

• Rooms adapted for people with reduced mobility

  Rooms allowing wheelchair accessiYes
  Yes
• Numbers of rooms in relief

  Raised and contrasted numbersiYes
  Yes

• Catering area

  Catering areaiYes
  Yes

• Proposed activities

  Description of proposed activitiesi
  Pool, Spa, Ski
• Specific activities

  Specific activities for people with disabilitiesi
  Ski lesson and adapted spa

• Loan of wheelchairs

  Provision of wheelchairs (self-service or on request)iNo
  No
• Luggage service

  Luggage serviceiYes
  Yes
• Stroller loan

  Provision of strolleriYes
  Yes
• Childcare service

  Childcare serviceiYes
  Baby club, mini club, small club and junior club
  Yes
• Wifi open to the public

  Public wifi accessiYes for free
  Yes for free

• Visible and legible sign

  Help orienting visitors to locate the placeiYes
  Yes
• PRM parking spaces nearby

  Presence of disabled parking spaces within a radius of 50m from the entrance of the establishmentiYes
  Yes
• Public transport nearby

  Type of public transport located nearbyi
  Bus
• Transfer shuttle

  Provision of a transfer shuttleiOn request - paid
  On request - paid

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