Club Med Ile Maurice - La Plantation d'Albion

Accessibility

Accessibility of the site zone by zone

Details on the accessibility of the site

• Main access accessible to people with reduced mobility

  Unique choice. Indicate whether people in wheelchairs can use the main entrance to the building.iYes
  Yes
• Secondary access

  Presence of a second access for visitorsi
  Nope
• Access control system

  Presence of an access control systemi
  Yes
• View of reception staff on the entrance

  Does the reception staff have a direct view of the entrance to the establishment?iYes
  Staff systematically welcome newcomers to the club.
  Yes

• Reception desk or counter

  Reception desk or counter located near the entrance to welcome visitors.iReception desk
  Reception desk
• Instant teletranscription of speech or video interpretation services at Sign Language LSF

  Digital instantaneous transcription service and / or video interpretation LSF Sign Languagei
  Nope
• Presence of staff

  Presence of staffiYes
  Yes
• Reception open 24 hours a day

  Possibility to arrive at any time of the day or night.iYes
  Yes
• Waiting area adapted for people with disabilities

  Presence of a waiting area adapted or specific for people with disabilitiesi
  Large waiting area in the reception area with a range of furniture.
  Adapted waiting area
• Knowledge of the tourist offer adapted to the proximity

  Reception staff are able to inform visitors of tourist offers near the placeiNo
  No
• Adapted documentation

  Provision of appropriate documentationi
  Digital documentation with Club Med application.
  No
• Booking methods available

  Reservation methods availablei
  Phone
  Mail
  Online form (website)
• Nearby health services

  Presence of health services nearbyi
  Doctor
  Pharmacy
  Male nurse
• Plans available

  Provision of maps of the place or surroundingsi
  Yes

• Wheelchair movement within the premises

  Circulation possible throughout the place for a person in a wheelchairi
  There are steps in the club, but they are always neutralised by fixed access ramps. As a result, people sometimes have to make detours, which can be restrictive.
  Partially
• Circulation on several levels

  The circulation of visitors can be done on several floors?i
  Yes
• Seating area distributed over the course

  Benches, chairs ... distributed evenly over the course allowing visitors to resti
  Yes
• Adapted lighting

  Lighting allowing everyone to find their way easilyiNatural lighting
  Natural lighting
• Appropriate signage

  Description of signage adapted to people in vulnerable situationsi
  The signage sometimes lacks contrast because it's wood on wood.
  Visual guidance
• Secure and closed place

  The place is secure and the accesses monitored or securedi
  Yes
• Remarks

  Notes on accessibilityi
  A buggy service is available to take you from one part of the club to another. There are no adapted cars. Waiting areas with benches and signage are set up in different parts of the club to wait for the buggy. You can also order one using the Club Med app.

• Rooms adapted for people with reduced mobility

  Rooms allowing wheelchair accessiYes
  There are 3 PRM rooms. A special page is dedicated to the facilities in its rooms. For more details, please go to the "Rooms" tab above.
  Yes
• Numbers of rooms in relief

  Raised and contrasted numbersiNo
  No

• Catering area

  Catering areaiYes
  There are two restaurants, one is self-service with buffets and the other is table service. For more information, you can consult the Picto Access pages specially dedicated to this subject in the "Restaurants" tab above.
  Yes

• Proposed activities

  Description of proposed activitiesi
  Numerous sporting activities are available, as well as child supervision. For more information, please go directly to the relevant sections above.
• Specific activities

  Specific activities for people with disabilitiesi
  No, but the person is sensitive and does his best to welcome everyone.

• Loan of wheelchairs

  Provision of wheelchairs (self-service or on request)iYes on request
  There are 4 wheelchairs.
  Yes on request
• Luggage service

  Luggage serviceiYes
  Yes
• Stroller loan

  Provision of strolleriYes
  In Baby Club Med space.
  Yes
• Childcare service

  Childcare serviceiYes
  Yes
• Wifi open to the public

  Public wifi accessiYes for free
  Yes for free
• Pets allowed

  PetsiNo
  No

• Visible and legible sign

  Help orienting visitors to locate the placeiYes
  Yes
• PRM parking spaces nearby

  Presence of disabled parking spaces within a radius of 50m from the entrance of the establishmentiNo
  No
• Public transport nearby

  Type of public transport located nearbyi
  No public transportation nearby
• Transfer shuttle

  Provision of a transfer shuttleiYes
  Yes

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