Club Med Ile Maurice - La Pointe aux Canonniers

Accessibility

Accessibility of the site zone by zone

Details on the accessibility of the site

• Main access accessible to people with reduced mobility

  Unique choice. Indicate whether people in wheelchairs can use the main entrance to the building.iYes
  Yes
• Secondary access

  Presence of a second access for visitorsi
  Nope
• Access control system

  Presence of an access control systemi
  Yes
• View of reception staff on the entrance

  Does the reception staff have a direct view of the entrance to the establishment?iYes
  Staff greet travellers as they arrive in front of the club.
  Yes

• Reception desk or counter

  Reception desk or counter located near the entrance to welcome visitors.iReception desk
  Reception desk
• Instant teletranscription of speech or video interpretation services at Sign Language LSF

  Digital instantaneous transcription service and / or video interpretation LSF Sign Languagei
  Nope
• Presence of staff

  Presence of staffiYes
  Yes
• Reception open 24 hours a day

  Possibility to arrive at any time of the day or night.iYes
  Yes
• Waiting area adapted for people with disabilities

  Presence of a waiting area adapted or specific for people with disabilitiesi
  Adapted waiting area
• Knowledge of the tourist offer adapted to the proximity

  Reception staff are able to inform visitors of tourist offers near the placeiNo
  No
• Adapted documentation

  Provision of appropriate documentationi
  Digital documentation on the Club Med application.
  No
• Booking methods available

  Reservation methods availablei
  Or at a Club Med agency.
  Phone
  Mail
  Online form (website)
  Other
• Nearby health services

  Presence of health services nearbyi
  Hospital or clinic
  Doctor
  Pharmacy
  Male nurse
• Plans available

  Provision of maps of the place or surroundingsi
  Yes

• Wheelchair movement within the premises

  Circulation possible throughout the place for a person in a wheelchairi
  Partially
• Circulation on several levels

  The circulation of visitors can be done on several floors?i
  Yes
• Seating area distributed over the course

  Benches, chairs ... distributed evenly over the course allowing visitors to resti
  No
• Adapted lighting

  Lighting allowing everyone to find their way easilyiNatural lighting
  At night, the lighting can be a little dark.
  Natural lighting
• Appropriate signage

  Description of signage adapted to people in vulnerable situationsi
  Visual guidance
• Secure and closed place

  The place is secure and the accesses monitored or securedi
  Yes

• Rooms adapted for people with reduced mobility

  Rooms allowing wheelchair accessiYes
  There are 3 PRM rooms, one of which is described on a special page above. Don't hesitate to visit it to find out more.
  Yes

• Catering area

  Catering areaiYes
  There are two restaurants in the Club. The main restaurant is a buffet located near reception. The other restaurant is located by the beach with table service. Information on the accessibility of these two areas is available on the dedicated pages above.
  Yes

• Proposed activities

  Description of proposed activitiesi
  There are plenty of sports activities on offer, including volleyball, tennis, table tennis, fitness, a sailing club (with sailing and water-skiing, for example) and archery. There are also relaxation activities: a SPA, 3 different swimming pools, evening activities and games, as well as an excursion area offering activities outside the club. There are also special activities for children.
• Specific activities

  Specific activities for people with disabilitiesi
  No, the staff try to adapt as much as possible to welcome guests and provide them with the best possible Club Med experience, but all the staff are not trained and there is a lack of equipment.

• Loan of wheelchairs

  Provision of wheelchairs (self-service or on request)iYes on request
  There is only one in case of emergency. It is possible to rent one from the medical centre next door.
  Yes on request
• Luggage service

  Luggage serviceiYes
  Yes
• Stroller loan

  Provision of strolleriYes
  Yes
• Childcare service

  Childcare serviceiYes
  Yes
• Wifi open to the public

  Public wifi accessiYes for free
  Yes for free
• Pets allowed

  PetsiNo
  No

• Visible and legible sign

  Help orienting visitors to locate the placeiYes
  Yes
• PRM parking spaces nearby

  Presence of disabled parking spaces within a radius of 50m from the entrance of the establishmentiNo
  No
• Public transport nearby

  Type of public transport located nearbyi
  No public transportation nearby
• Transfer shuttle

  Provision of a transfer shuttleiYes
  Yes

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